微信公众号开发客服接口实例代码

发布时间：2020-12-14 17:09:32 所属栏目：资源来源：网络整理

导读：最近，开发微信公众号，负责开发客服功能，这里简单记录下： Kf_account.cs代码: public Kf_account(){ BindUser();}private void BindUser(){ if (!File.Exists(as_INIFile)) { var str = new StringBuilder(); str.Append(";内容由程序自动生成，请不要修

最近，开发微信公众号，负责开发客服功能，这里简单记录下：

Kf_account.cs代码:

public Kf_account()
{
  BindUser();
}

private void BindUser()
{
  if (!File.Exists(as_INIFile))
  {
    var str = new StringBuilder();
    str.Append(";内容由程序自动生成，请不要修改此文件内容rn");
    str.Append("[total]rn");
    str.Append("total=rn");
    str.Append("[count]rn");
    str.Append("count=rn");
    str.Append("[user]rn");
    //StreamWriter sw = default(StreamWriter);
    //sw = File.CreateText(ls_INIFile);
    //sw.WriteLine(str.ToString());
    //sw.Close();
    File.WriteAllText(as_INIFile,str.ToString(),Encoding.Unicode);
    File.SetAttributes(as_INIFile,FileAttributes.Hidden);
  }
  CheckForIllegalCrossThreadCalls = false;
  InitializeComponent();
  Icon = Resource1.ico;
  lkl_num.Text = INIFile.ContentValue("total","total",as_INIFile);
  lkl_num_c.Text = INIFile.ContentValue("count","count",as_INIFile);
  pictureBox1.Visible = true;
  var sr = new StreamReader(as_INIFile,Encoding.Unicode);
  String line;
  int li_count = 0;
  adt_user.Columns.Clear();
  adt_user.Columns.Add("username",Type.GetType("System.String"));
  adt_user.Columns.Add("openid",Type.GetType("System.String"));
  while ((line = sr.ReadLine()) != null)
  {
    li_count++;
    if (li_count > 6)
    {
      line = SysVisitor.Current.GetFormatStr(line);
      DataRow newRow;
      newRow = adt_user.NewRow();
      newRow["username"] = line.Substring(0,line.LastIndexOf('='));
      newRow["openid"] = line.Substring(line.LastIndexOf('=') + 1);
      adt_user.Rows.Add(newRow);
    }
  }
  sr.Close();
  dataGridView1.AutoGenerateColumns = false;
  dataGridView1.DataSource = adt_user;
  //dataGridView1.AutoSizeColumnsMode = System.Windows.Forms.DataGridViewAutoSizeColumnsMode.DisplayedCells;
  lbl_count.Text = "共" + (li_count - 6) + "行";
  pictureBox1.Visible = false;
}

private void btn_GetUser_Click(object sender,EventArgs e)
{
  if (MessageBox.Show(@"拉取用户信息的速度取决于你的关注数与网络速度，

可能需要几分钟甚至更长时间。
使用此功能将消耗大量用户管理接口配额。
要继续此操作吗？","提示：",MessageBoxButtons.YesNo) == DialogResult.No)
{
return;
}
var thr = new Thread(Get_user_list);
thr.Start();
}

private void Get_user_list()
{
  File.Delete(as_INIFile);
  var str = new StringBuilder();
  str.Append(";内容由程序自动生成，请不要修改此文件内容rn");
  str.Append("[total]rn");
  str.Append("total=rn");
  str.Append("[count]rn");
  str.Append("count=rn");
  str.Append("[user]rn");
  File.WriteAllText(as_INIFile,Encoding.Unicode);
  File.SetAttributes(as_INIFile,FileAttributes.Hidden);

  string ls_appid = INIFile.ContentValue("weixin","Appid");
  string ls_secret = INIFile.ContentValue("weixin","AppSecret");
  string access_token = "";
  string menu = "";
  if (ls_appid.Length != 18 || ls_secret.Length != 32)
  {
    MessageBox.Show("你的Appid或AppSecret不对，请检查后再操作");
    return;
  }
  access_token = SysVisitor.Current.Get_Access_token(ls_appid,ls_secret);
  if (access_token == "")
  {
    MessageBox.Show("Appid或AppSecret不对，请检查后再操作");
    return;
  }
  menu = SysVisitor.Current.GetPageInfo("https://api.weixin.qq.com/cgi-bin/user/get?access_token=" + access_token);
  if (menu.Substring(2,7) == "errcode")
  {
    MessageBox.Show("拉取失败，返回消息：rn" + menu);
  }

  JObject json = JObject.Parse(menu);
  lkl_num.Text = json["total"].ToString();
  INIFile.SetINIString("total",lkl_num.Text,as_INIFile);
  lkl_num_c.Text = json["count"].ToString();
  INIFile.SetINIString("count",lkl_num_c.Text,as_INIFile);
  int li_count = int.Parse(json["count"].ToString());
  btn_GetUser.Enabled = false;
  pictureBox1.Visible = true;
  FileStream fs = null;
  Encoding encoder = Encoding.Unicode;
  for (int i = 0; i < li_count; i++)
  {
    string openid,username;
    openid = Get_UserName(json["data"]["openid"][i].ToString());
    username = json["data"]["openid"][i].ToString();
    //INIFile.SetINIString("user",openid,username,as_INIFile);
    byte[] bytes = encoder.GetBytes(openid + "=" + username + " rn");
    fs = File.OpenWrite(as_INIFile);
    //设定书写的開始位置为文件的末尾 
    fs.Position = fs.Length;
    //将待写入内容追加到文件末尾 
    fs.Write(bytes,bytes.Length);
    fs.Close();
    lab_nums.Text = "已拉取" + i + "个，还剩" + (li_count - i) + "个，请耐心等待";
  }
  lab_nums.Text = "";
  //BindUser();
  btn_GetUser.Enabled = true;
  pictureBox1.Visible = false;
  MessageBox.Show("已全部拉取完毕,请重新打开该窗口");
}

/// <summary>
///   获取用户信息详情，返回json
/// </summary>
///<param name="as_openid"&gt;
private string Get_User(string as_openid)
{
  string ls_json = "";
  string access_token = "";
  access_token = SysVisitor.Current.Get_Access_token();
  ls_json =
    SysVisitor.Current.GetPageInfo("https://api.weixin.qq.com/cgi-bin/user/info?access_token=" + access_token + "&openid=" + as_openid + "&lang=zh_CN");
  return ls_json;
}

/// <summary>
///   获取用户用户的昵称
/// </summary>
private string Get_UserName(string as_openid)
{
  string ls_json = "";
  ls_json = Get_User(as_openid);
  string username = "";
  JObject json = JObject.Parse(ls_json);
  username = json["nickname"].ToString();
  username = SysVisitor.Current.GetFormatStr(username);
  return username;
}

private void btn_search_Click(object sender,EventArgs e)
{
  string username = txt_search.Text.Trim();
  if (string.IsNullOrWhiteSpace(username))
  {
    return;
  }
  DataRow[] datarows = adt_user.Select("username like '%" + username + "%'");

  var ldt = new DataTable();
  ldt.Columns.Clear();
  ldt.Columns.Add("username",Type.GetType("System.String"));
  ldt.Columns.Add("openid",Type.GetType("System.String"));
  ldt = ToDataTable(datarows);
  try
  {
    lbl_count.Text = ldt.Rows.Count.ToString();
  }
  catch
  {
  }
  dataGridView1.AutoGenerateColumns = false;
  dataGridView1.DataSource = ldt;
}

public DataTable ToDataTable(DataRow[] rows)
{
  if (rows == null || rows.Length == 0) return null;
  DataTable tmp = rows[0].Table.Clone(); // 复制DataRow的表结构 
  foreach (DataRow row in rows)
    tmp.Rows.Add(row.ItemArray); // 将DataRow添加到DataTable中 
  return tmp;
}

private void dataGridView1_CellMouseClick(object sender,DataGridViewCellMouseEventArgs e)
{
  try
  {
    SysVisitor.Current.Wx_openid =
      dataGridView1.Rows[dataGridView1.CurrentCell.RowIndex].Cells[1].Value.ToString();
    SysVisitor.Current.Wx_username =
      dataGridView1.Rows[dataGridView1.CurrentCell.RowIndex].Cells[0].Value.ToString();
    //MessageBox.Show(str);
    grb_chat.Enabled = true;
    grb_chat.Text = SysVisitor.Current.Wx_username;
  }
  catch
  {

  }
  webBrowser_msg.DocumentText = "";
  string url = string.Format("https://api.weixin.qq.com/cgi-bin/customservice/getrecord?access_token={0}",SysVisitor.Current.Get_Access_token());
  string ls_text = @"{";
  ls_text += ""starttime" : " + DateTime.Now.AddDays(-3).Ticks + ",";
  ls_text += ""endtime" : " + DateTime.Now.Ticks + ",";
  ls_text += ""openid" : "" + SysVisitor.Current.Wx_openid + "",";
  ls_text += ""pagesize" : 1000,";
  ls_text += ""pageindex" : 1,";
  ls_text += "}";
  string ls_history = SysVisitor.Current.PostPage(url,ls_text);
  webBrowser_msg.DocumentText = ls_history;
}

private void btn_send_Click(object sender,EventArgs e)
{
  string ls_msg = richTextBox_msg.Text;
  string ls_text = @"{";
  ls_text += ""touser":"" + SysVisitor.Current.Wx_openid + "",";
  ls_text += ""msgtype":"text",";
  ls_text += ""text":";
  ls_text += "{";
  ls_text += ""content":"" + ls_msg + """;
  ls_text += "}";
  ls_text += "}";
  string url = string.Format("https://api.weixin.qq.com/cgi-bin/message/custom/send?access_token={0}",SysVisitor.Current.Get_Access_token());
  string ls_isright = SysVisitor.Current.PostPage(url,ls_text);

  webBrowser_msg.DocumentText += "

" + ls_isright + "

"; } private void btn_addkf_Click(object sender,EventArgs e) { string url = string.Format("https://api.weixin.qq.com/customservice/kfaccount/add?access_token={0}",SysVisitor.Current.Get_Access_token()); //客服账号设置 xxx@你的公众号这样的格式才是正确的哟。 string ls_text = "{"; ls_text += ""kf_account":test2@gz-sisosoft,"; ls_text += ""nickname":"客服2","; ls_text += ""password":"12345","; ls_text += "}"; string ls_kf = @"{ 'kf_account' : 'test1@gz-sisosoft','nickname' : '客服1','password' : '123456',}"; string ls_isok = SysVisitor.Current.PostPage(url,ls_text); MessageBox.Show(ls_isok); } private void Kf_account_Load(object sender,EventArgs e) { } }

SysVisitor.cs代码:

   return visit;
 }

}
///

/// 获取access_token
///

///<param name="appid">appid
///<param name="secret">appsecret
///
public string Get_Access_token(string appid,string appsecret)
{
string secondappid = INIFile.ContentValue("weixin","secondappid");
if (appid.ToLower() == secondappid.ToLower())
{
string ls_time = INIFile.ContentValue("weixin","gettime");
Decimal ldt;
try
{
ldt = Convert.ToDecimal(ls_time);
if (Convert.ToDecimal(DateTime.Now.ToString("yyyyMMddHHmmss")) - ldt < 7100)//每两个小时刷新一次
{
return INIFile.ContentValue("weixin","access_token");
}
}
catch
{ }
}
string ls_appid = appid.Replace(" ","");
string ls_secret = appsecret.Replace(" ","");
string access_token = "";
string url = string.Format("https://api.weixin.qq.com/cgi-bin/token?grant_type=client_credential&appid={0}&secret={1}",ls_appid,ls_secret);
string json_access_token = GetPageInfo(url);
//DataTable dt = Json.JsonToDataTable(json_access_token);
DataTable dt = JsonHelper.JsonToDataTable(json_access_token);
try
{
access_token = dt.Rows[0]["access_token"].ToString();
}
catch
{
return "";
}
INIFile.SetINIString("weixin","gettime",DateTime.Now.ToString("yyyyMMddHHmmss"));
INIFile.SetINIString("weixin","access_token",access_token);
INIFile.SetINIString("weixin","secondappid",ls_appid);

 return access_token;

}

///

/// 获取access_token
///

public string Get_Access_token()
{
string ls_appid = INIFile.ContentValue("weixin","Appid");
string ls_secret = INIFile.ContentValue("weixin","AppSecret");
return Get_Access_token(ls_appid,ls_secret);
}

///

/// Get方法请求url并接收返回消息
///

///<param name="strUrl">Url地址
///
public string GetPageInfo(string url)
{
HttpWebRequest request = (HttpWebRequest)HttpWebRequest.Create(url);
HttpWebResponse response = (HttpWebResponse)request.GetResponse();

 string ret = string.Empty;
 Stream s;
 string StrDate = "";
 string strValue = "";

 if (response.StatusCode == HttpStatusCode.OK)
 {
   s = response.GetResponseStream();
   ////在这儿处理返回的文本
   StreamReader Reader = new StreamReader(s,Encoding.UTF8);

   while ((StrDate = Reader.ReadLine()) != null)
   {
     strValue += StrDate + "rn";
   }
   //strValue = Reader.ReadToEnd();
 }
 return strValue;

}

///

/// Post方法
///

///<param name="posturl">URL
///<param name="postData">Post数据
///
public string PostPage(string posturl,string postData)
{
Stream outstream = null;
Stream instream = null;
StreamReader sr = null;
HttpWebResponse response = null;
HttpWebRequest request = null;
Encoding encoding = Encoding.UTF8;
byte[] data = encoding.GetBytes(postData);
// 准备请求...
try
{
// 设置参数
request = WebRequest.Create(posturl) as HttpWebRequest;
CookieContainer cookieContainer = new CookieContainer();
request.CookieContainer = cookieContainer;
request.AllowAutoRedirect = true;
request.Method = "POST";
request.ContentType = "application/x-www-form-urlencoded";
request.ContentLength = data.Length;
outstream = request.GetRequestStream();
outstream.Write(data,data.Length);
outstream.Close();
//发送请求并获取相应回应数据
response = request.GetResponse() as HttpWebResponse;
//直到request.GetResponse()程序才开始向目标网页发送Post请求
instream = response.GetResponseStream();
sr = new StreamReader(instream,encoding);
//返回结果网页（html）代码
string content = sr.ReadToEnd();
string err = string.Empty;
return content;
}
catch (Exception ex)
{
string err = ex.Message;
return string.Empty;
}
}

///

/// 格式化字符串
///

///<param name="str">
///
public string GetFormatStr(string str)
{
if ("" == str)
return "";
else
{
str = str.Trim();
str = str.Replace("'","'");
str = str.Replace("〈","<");
str = str.Replace("〉",">");
str = str.Replace("，",",");
return str;
}
}
string ls_username = "";
///

/// 用户名
///

public string Wx_username
{
get
{
return ls_username;
}
set
{
ls_username = value;
}
}
string ls_openid = "";
///

/// Openid
///

public string Wx_openid
{
get
{
return ls_openid;
}
set
{
ls_openid = value;
}
}
}

INIFile.cs代码:

///// 设置INI文件参数 ///// ///// //[DllImport("kernel32")] //private static extern long WritePrivateProfileString( // string section,string key,string val,string filePath);

///// <summary>
///// 获取INI文件参数
///// </summary>
/////<param name="section"&gt;INI文件中的段落名称
/////<param name="key"&gt;INI文件中的关键字
/////<param name="def"&gt;无法读取时候时候的缺省数值
/////<param name="retVal"&gt;读取数值
/////<param name="size"&gt;数值的大小
/////<param name="filePath"&gt;INI文件的完整路径和名称
//[DllImport("kernel32")]
//private static extern int GetPrivateProfileString(
//  string section,string def,StringBuilder retVal,int size,string filePath);

//static string gs_FileName = System.AppDomain.CurrentDomain.BaseDirectory + "Config.ini";

///// <summary>
///// 获取INI文件参数
///// </summary>
/////<param name="as_section"&gt;INI文件中的段落名称
/////<param name="as_key"&gt;INI文件中的关键字
/////<param name="as_FileName"&gt;INI文件的完整路径和名称
//public static string GetINIString(string as_section,string as_key,string as_FileName)
//{
//  StringBuilder temp = new StringBuilder(255);
//  int i = GetPrivateProfileString(as_section,as_key,"",temp,255,as_FileName);
//  return temp.ToString();
//}
///// <summary>
///// 获取INI文件参数
///// </summary>
/////<param name="as_section"&gt;INI文件中的段落名称
/////<param name="as_key"&gt;INI文件中的关键字
/////<param name="as_FileName"&gt;INI文件的完整路径和名称
//public static string GetINIString(string as_section,string as_key)
//{
//  return GetINIString(as_section,gs_FileName);
//}

///// <summary>
///// 设置INI文件参数
///// </summary>
/////<param name="as_section"&gt;INI文件中的段落
/////<param name="as_key"&gt;INI文件中的关键字
/////<param name="as_Value"&gt;INI文件中关键字的数值
/////<param name="as_FileName"&gt;INI文件的完整路径和名称
//public static long SetINIString(string as_section,string as_Value,string as_FileName)
//{
//  return WritePrivateProfileString(as_section,as_Value,as_FileName);
//}
///// <summary>
///// 设置INI文件参数
///// </summary>
/////<param name="as_section"&gt;INI文件中的段落
/////<param name="as_key"&gt;INI文件中的关键字
/////<param name="as_Value"&gt;INI文件中关键字的数值
//public static long SetINIString(string as_section,string as_Value)
//{
//  return SetINIString(as_section,gs_FileName);
//}
/// <summary>
/// 写入INI文件
/// </summary>
///<param name="section"&gt;节点名称[如[TypeName]]
///<param name="key"&gt;键
///<param name="val"&gt;值
///<param name="filepath"&gt;文件路径
/// <returns></returns>
[DllImport("kernel32")]
public static extern long WritePrivateProfileString(string section,string filepath);
[DllImport("kernel32.dll")]
public extern static int GetPrivateProfileSectionNamesA(byte[] buffer,int iLen,string fileName);
/// <summary>
/// 写入INI文件(section:节点名称 key:键 val:值)
/// </summary>
///<param name="section"&gt;节点名称
///<param name="key"&gt;键
///<param name="val"&gt;值
/// <returns></returns>
public static long SetINIString(string section,string as_FilePath = "")
{
  if (as_FilePath == "")
  {
    return (WritePrivateProfileString(section,key,val,strFilePath));
  }
  else
  {
    return (WritePrivateProfileString(section,as_FilePath)); 
  }
}
/// <summary>
/// 读取INI文件
/// </summary>
///<param name="section"&gt;节点名称
///<param name="key"&gt;键
///<param name="def"&gt;值
///<param name="retval"&gt;stringbulider对象
///<param name="size"&gt;字节大小
///<param name="filePath"&gt;文件路径
/// <returns></returns>
[DllImport("kernel32")]
public static extern int GetPrivateProfileString(string section,StringBuilder retval,string filePath);
public static string strFilePath = Application.StartupPath + "Config.ini";//获取INI文件默认路径
public static string strSec = "";

//INI文件名


/// <summary>
/// 读取INI文件中的内容方法 (Section 节点名称;key 键)
/// </summary>
///<param name="Section"&gt;节点名称
///<param name="key"&gt;键
/// <returns></returns>
public static string ContentValue(string Section,string as_FilePath = "")
{

  StringBuilder temp = new StringBuilder(1024);
  if (as_FilePath == "")
  {
    GetPrivateProfileString(Section,1024,strFilePath);
  }
  else
  {
    GetPrivateProfileString(Section,as_FilePath); 
  }
  return temp.ToString();
}
/// <summary>
/// 获取指定小节所有项名和值的一个列表 
/// </summary>
///<param name="section"&gt;节 段，欲获取的小节。注意这个字串不区分大小写
///<param name="buffer"&gt;缓冲区 返回的是一个二进制的串，字符串之间是用""分隔的
///<param name="nSize"&gt;缓冲区的大小
///<param name="filePath"&gt;初始化文件的名字。如没有指定完整路径名，windows就在Windows目录中查找文件
/// <returns></returns>
[DllImport("kernel32")]
public static extern int GetPrivateProfileSection(string section,byte[] buffer,int nSize,string filePath);
/// <summary>
/// 获取指定段section下的所有键值对 返回集合的每一个键形如"key=value"
/// </summary>
///<param name="section"&gt;指定的段落
///<param name="filePath"&gt;ini文件的绝对路径
/// <returns></returns>
public static List<string> ReadKeyValues(string section,string as_FilePath = "")
{
  byte[] buffer = new byte[32767];
  List<string> list = new List<string>();
  int length = 0;
  if (as_FilePath == "")
  {
    length = GetPrivateProfileSection(section,buffer,buffer.GetUpperBound(0),strFilePath);
  }
  else
  {
    length = GetPrivateProfileSection(section,as_FilePath); 
  }
  string temp;
  int postion = 0;
  for (int i = 0; i < length; i++)
  {
    if (buffer[i] == 0x00) //以''来作为分隔
    {
      temp = System.Text.ASCIIEncoding.Default.GetString(buffer,postion,i - postion).Trim();
      postion = i + 1;
      if (temp.Length > 0)
      {
        list.Add(temp);
      }
    }
  }
  return list;
}
/// <summary>
/// 删除指定的key
/// </summary>
///<param name="section"&gt;要写入的段落名
///<param name="key"&gt;要删除的键
///<param name="fileName"&gt;INI文件的完整路径和文件名
public static void DelKey(string section,string as_FilePath = "")
{
  if (as_FilePath == "")
  {
    WritePrivateProfileString(section,null,strFilePath);
  }
  else
  {
    WritePrivateProfileString(section,as_FilePath);
  }
}
/// <summary>
/// 返回该配置文件中所有Section名称的集合
/// </summary>
public static ArrayList ReadSections()
{
  byte[] buffer = new byte[65535];
  int rel = GetPrivateProfileSectionNamesA(buffer,strFilePath); 
  int iCnt,iPos;
  ArrayList arrayList = new ArrayList();
  string tmp;
  if (rel > 0)
  {
    iCnt = 0; iPos = 0;
    for (iCnt = 0; iCnt < rel; iCnt++)
    {
      if (buffer[iCnt] == 0x00)
      {
        tmp = System.Text.ASCIIEncoding.UTF8.GetString(buffer,iPos,iCnt - iPos).Trim();
        iPos = iCnt + 1;
        if (tmp != "")
          arrayList.Add(tmp);
      }
    }
  }
  return arrayList;
}

}

运行结果:

这里写图片描述

感谢阅读，希望能帮助到大家，谢谢大家对本站的支持！

（编辑：李大同）

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